Responsible Gaming
Gambling Should Be Entertainment, Not Income
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The odds are always in favour of the house, and losses are a normal part of gambling. Only gamble with money you can afford to lose, and never view it as an investment or income source.
Age Verification
You must be 18 years of age or older to gamble in New Zealand. If you are under 18, gambling online is illegal and can result in serious consequences. We are committed to preventing underage gambling and verify the age of all users.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount of time or money spent
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, school, family, or relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious or irritable when unable to gamble
- Failed attempts to cut down or stop gambling
- Risking relationships, jobs, or education because of gambling
Self-Help Tools & Limits
Most responsible online casinos offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, monthly)
- Loss Limits: Cap the amount of money you're willing to lose in a session or period
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Session Limits: Set automatic time-outs to prevent extended gambling sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
Use these tools proactively to manage your gambling responsibly.
Support & Help in New Zealand
If you or someone you know is struggling with problem gambling, support is available:
New Zealand Services
-
Gambling Helpline (NZ): 0800 664 262 (Free, 24/7, confidential)
Website: www.gamblinghelpline.co.nz -
Problem Gambling Foundation (NZ): www.pgf.nz
Provides counselling and support services throughout New Zealand
International Services
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GamCare (UK): www.gamcare.org.uk
Support and counselling for problem gambling -
GamStop (UK): www.gamstop.co.uk
National self-exclusion scheme -
Gambling Help Online (Australia): www.gamblinghelponline.org.au
Online counselling and support - Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, seek help immediately. There is no shame in reaching out — problem gambling is treatable, and support is confidential and free.
Contact the Gambling Helpline (NZ) today at 0800 664 262 or visit www.gamblinghelpline.co.nz for confidential support.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.
Website: protectourfuture.org.nz | Jurisdiction: New Zealand | Year: 2026